Shipping policy

Shipping Policy

Thank you for shopping at MO.EST! We aim to provide you with the best shipping experience possible. Please read the following shipping policy to understand how we process and deliver your orders.

Processing Time:

  • Orders are typically processed within 1-3 business days after payment confirmation. However, during peak seasons or promotional periods, processing times may vary.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the destination address. You can view the shipping cost at the checkout before completing your purchase.

Shipping Methods:

  • We offer several shipping methods to accommodate your needs, including economy shipping and standard shipping. The availability of these options may vary depending on your location.

Shipping Times:

  • Economy Shipping: Estimated delivery within 5-8 business days.
  • Standard Shipping: Estimated delivery within 3-4 business days.

Please note that these delivery times are estimates and may vary due to factors such as weather conditions, carrier delays, or unforeseen circumstances.

International Shipping:

  • We offer international shipping to select countries. International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. Import duties, taxes, and customs charges are the responsibility of the recipient and are not included in the order total.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order’s status using the provided tracking number on our website or through the carrier's website.

Order Changes and Cancellations:

  • If you need to make any changes to your order or cancel it, please contact us as soon as possible. Once an order has been processed and shipped, we may not be able to make changes or cancel it.

Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages:

  • In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order as soon as possible.

For further inquiries:

  • If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at modest.establishment@gmail.com.